How do I find a specific service or product?
You can use the search bar on the Explore page or browse through the categories. You can also filter listings by location and other criteria using the filter options on the Explore page sidebar.
Frequently Asked Questions
Find answers to common questions below. If you can't find what you're looking for, please contact us.
For Customers
How do I contact a seller?
On each product/service detail page and on the seller's profile page, you will find a "Contact Seller" button or link. This will typically allow you to send a message directly through the MiniBiz platform (requires login for tracking) or may display contact information provided by the seller (like an email or phone number if they chose to share it).
Does MiniBiz handle payments?
Currently, MiniBiz primarily acts as a connection platform. Payment arrangements are typically made directly between the customer and the seller using methods they both agree upon (e.g., cash, bank transfer, third-party payment apps). Always discuss payment terms clearly with the seller beforehand.
Is there a cost to use MiniBiz as a customer?
No, browsing listings and contacting sellers through MiniBiz is completely free for customers!
What if I have an issue with a seller or purchase?
We encourage direct communication with the seller first to resolve any issues. MiniBiz acts as a platform provider and does not directly mediate disputes related to transactions. However, if you believe a seller has violated our platform guidelines, please contact us with the details.
For Sellers
Who can become a seller on MiniBiz?
MiniBiz is designed for local small-scale businesses, home-based entrepreneurs, artists, craftspeople, freelancers, and skilled individuals offering services or products to their community. You must be eligible to conduct business according to your local regulations.
How do I sign up as a seller?
Simply visit the Join as Seller page and fill out the application form. We'll review your information and get back to you via email regarding your approval and next steps.
Is there a fee to list my services/products?
(Example Answer - ADJUST BASED ON YOUR MODEL) Currently, we offer a free basic listing plan allowing up to [X] active listings. We may introduce optional premium features or subscription tiers in the future with added benefits like increased visibility or more listings.
How do I manage my listings and receive inquiries?
Once approved, you will have access to your Seller Dashboard. From there, you can create and edit your listings, manage your profile information, view incoming messages from potential customers, and track basic analytics (depending on the features implemented).
How do I get paid?
Sellers handle payments directly with customers. You should clearly communicate your accepted payment methods (e.g., cash on delivery/pickup, bank transfer, PayPal, Stripe, etc.) in your communications or listing details. MiniBiz does not process payments between buyers and sellers at this time.
What kind of support do you offer sellers?
We provide support via email through our Contact page (select "Seller Support"). You can also access help resources and guidelines within your Seller Dashboard once logged in.